All our suppliers are committed to growing only the best but ultimately Mother Nature is in charge and occasionally plants do not perform as expected. If you have any concerns about perennial plants purchased from ourselves please do not hesitate to call our experienced Outdoor Plant staff who will be only too happy to give you advice.
5 Year Plant Guarantee
We guarantee all hardy outdoor plant stock that is bought in store for 5 years, providing that the plant has been properly cared for. We are able to provide this length of guarantee as we have full confidence in all our plant stock. We source only from reputable suppliers with a proven track record, such as Hilliers Nurseries who regularly win Gold at Chelsea Flower Show.
Our staff will be happy to give you advice on planting & caring for your purchase and if it is not suitable for the chosen site we will be happy to recommend an alterntive. If you have any problems with a plant that you have recently bought you can get further advice by contacting us. Please retain your receipt as we will need proof of purchase to validate the guarantee.
This guarantee excludes plants bought online, tender and seasonal plants such as bedding, houseplants and dry bulbs; unfortunately, extreme climatic conditions invalidate this guarantee.