GREAT NEWS - The store is now open:
10:00 - 4:00 7 days a week
*Due to COVID-19 there are no events running in 2020; this includes Fairy World, planned BBQ classes and unfortunately Santa's Grotto.
As you can imagine we have had to do quite a few modifications to the store to ensure you and our staff are safe. We are dreadfully sorry but we cannot offer all our previous services but we know you will understand that we cannot adhere to the 2m (6ft) social distancing guidelines in these areas.
There is tape on the floor at 6' (2m) intervals through the store to help you keep your distance. If you require compost please ask at the tills and then drive round to the north exit car park where someone will load it into your car.
We fully understand that our more vulnerable customers may not want to risk coming to the store so our Personal Shopper service will continue to operate into the foreseeable future. Please just email your requirements and a contact number to: [email protected] For full details of these services please click here to read the full terms and conditions. Click here to see what is looking great in the nursery at the moment.
The new guidelines and modifications are outlined below:
- Restricted opening hours: 10- 4 7 days a week
- Aisles widened
- Restaurant and toilets now open
- Pay by contactless, or card if over limit: Apple/Android Pay £100, Debit/Credit £45
- Limited number of customers in the store at any one time
- Customers and staff to maintain social distancing
- Dogs now permitted in store and in the outside Terrace Cafe
Hayes Management and Staff sincerely hope you have stayed well and hope to see you soon and that even with these new restrictions you can still enjoy your visit. We are dreadfully sorry but in line with other retail outlets we cannot accept families or browsers so please just keep moving through the store.