Hayes Coronavirus Statement
STORE NOW OPEN 7 days a week 10:00 - 4:00
The store has now re-opened but we are continuing to operate the Personal Shopper service. This will serve the local area; Keswick to Kendal. We are sorry that we are taking quite a while to answer the phones but we only have a skeleton staff dealing with an unprecedented amount of calls. Please email: [email protected] with a list of your requirements and a contact number and someone will respond as soon as we are able.
If you are planning on visiting the store please click here to read the 'Safe Shopping' guidelines.
*Due to COVID-19 there are no events running in 2020; this includes Fairy World, planned BBQ classes and Santa's Grotto.
As you will be aware, the UK Government have relaxed certain measures to prevent the spread of Coronavirus and protect lives and ensure the NHS can meet demand. The store has now re-opened with measures in place designed to ensure the safety of both our customers and staff:
- Face masks are now mandatory
- Restaurant and toilets are now open
- Contactless and card payments only
- Restrictions on the number of customers allowed into the store at any one time
- Please refrain from touching any goods you are not intending to purchase
In these difficult times our paramount concern is the safety of our customers and staff.
Hopefully if we all take sensible action normal service will be resumed as soon as possible.
The safety of our customers and staff is our primary concern and as such all the events planned so far for 2020 have been cancelled; Fairy World and all the Barbecue Courses. Please keep an eye on the Events page for the rescheduled dates once this crisis is over. There is no need to call the store, customers who have already booked will be contacted within the next 2 days.
We will keep this page updated as we endeavour to keep our customers supplied. Updates will also be posted on Facebook and Twitter.
Hayes Internet is operating as normal but is also receiving a huge number of emails, so please bear with us we will respond as soon as possible if you have sent an email.